Refund policy

Refund & Return Policy

We accept returns within 30 days of delivery on eligible items.

Eligibility

To qualify for a return:

  • Items must be unworn, unwashed, and unused

  • Items must be in original condition with tags (if applicable)

  • Proof of purchase (order number) is required

Any item returned showing signs of wear, washing, odors, stains, or damage will be refused.

Final Sale Items

The following items are FINAL SALE and not eligible for returns or refunds:

  • Sale or clearance items

  • Limited drops

  • Custom or made-to-order items

  • Gift cards

Return Process

To initiate a return, contact us at [your email] within 30 days of delivery and include:

  • Order number

  • Item(s) you wish to return

  • Reason for return

If approved, you’ll receive return instructions. Returns sent without approval may not be accepted.

⚠️ Customers are responsible for return shipping costs, unless the item is defective or incorrect.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos so we can resolve the issue.

Refunds

Once your return is received and inspected:

  • You’ll be notified of approval or denial

  • Approved refunds are issued to the original payment method

  • Refunds typically process within 5–10 business days

Original shipping costs are non-refundable.

Exchanges

We do not offer direct exchanges. To get a different size or item, please return your original item and place a new order.

Contact

For all return or refund inquiries, contact:
Email: thinkA1Rshop@gmail.com